WHO WE SERVE

Three buyers. One operating problem.

Saturn Five is built for the operators who own — or invest in — the post-contract layer of growth-stage software companies. We don't try to serve everyone. These three roles are who it's built for.

THE CEO & CXO

CEOs & CXOs of Growth-Stage Software Companies

Growth-stage B2B SaaS in the $25M–$300M ARR range. Enterprise products with non-trivial implementation. PE-backed or PE-track. Series B through pre-IPO.

You scaled GTM. You scaled engineering. You probably scaled finance. And then somewhere between $25M and $100M ARR, the post-contract organizations stopped keeping up. Customer Success became reactive. Professional Services margins compressed under the weight of implementations the sale didn't scope properly. Support tickets started getting escalated to engineering. Renewals became scrambles. The handoffs between all of them got worse, not better.

The board is pressing hard on NRR. On AI. On why margin isn't expanding the way the model said it would. On the alliance strategy that hasn't delivered the pipeline or leverage you planned for. And the honest answer is: you don't have an operator in the chair who has actually scaled this part of the business before.

That's the work. We diagnose where the value is hiding across all eight post-contract orgs in 4–6 weeks. We translate findings into board-ready EV math and a roadmap across the five Tracks. And — if you want — we stay and run the playbook with you.

THIS IS FOR YOU IF
  • NRR has slipped and you don't have a clean read on why
  • You've taken a board action item to deliver an AI strategy and don't have an internal team ready to execute it
  • You're prepping for the next round, an exit, or a refinancing and need the post-contract story to be defensible
  • You've just hired (or are about to hire) a new post-contract leader who needs a baseline they can act on in their first 90 days

"You scaled sales growth. You never scaled what comes after. That's where the next compounding source of enterprise value lives."

WHERE YOU TYPICALLY START
  • Ascend as the default — full baseline across all 8 post-contract orgs in 8–12 weeks
  • Orbit when execution capacity, not insight, is the actual bottleneck
  • Launch if you want to validate one suspected gap first
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XVPs & FUNCTIONAL LEADERS

XVPs & Functional Leaders Across the Post-Contract Operating Layer

The operators accountable for what happens after the customer signs. Whether you run the full operating layer or a specific function within it — Services, Customer Success, Support, Renewals, Alliances — the job is the same: defend the investment case for your org, prove it compounds NRR and margin instead of just consuming budget, and back the story with evidence the board respects. Most of the time, you do that without a clean external benchmark.

The reality: most of your C-suite peers are working from frameworks built for sales-led growth. The post-contract organizations you run get second-class governance, third-class data, and last-class voice when an AI mandate hits — even though post-contract is where AI impact is most likely to land first.

Saturn Five gives you the evidence base, the framing, and the board-ready story to change that conversation. The Apollo diagnostic produces the only thing CFOs and CEOs respond to: structured scoring against peer benchmarks, tied to NRR, margin, and EV impact in dollars. Whether you commission us yourself or your CEO does, the outcome is the same — you walk out of the next board meeting with evidence, not a defense.

THIS IS FOR YOU IF
  • You're heading into a board cycle where your post-contract orgs' investment case has to be defensible
  • A headcount cut is on the table and you need the EV-impact math to push back with
  • An AI mandate has landed without resources and you need to scope what credible AI Readiness actually requires across your orgs
  • You inherited or are new to the role and need a baseline before committing to a 12-month plan

"Walk into the next board meeting with the math not with explanations."

WHERE YOU TYPICALLY START
  • Launch scoped to a single function — fastest path to board-ready evidence (4–6 weeks)
  • Ascend if you own multiple functions in the operating layer
  • Pulse if you want a directional read before committing to anything
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THE PE OPERATING PARTNER

PE Firms & Operating Partners

Mid-market software-focused PE — the dedicated software PE platforms and the growth-equity arms of larger funds. The operating partners and AI/technology partners who get the call when a portfolio company isn't compounding the way the value-creation plan said it would.

Here's the structural gap: most PE operating partner benches are traditionally deep in GTM, product, and finance. Many don't have deep post-contract services operating experience. When a portco's NRR is sliding, when Professional Services margins are eroding, when the CCO can't get out of firefighting mode — there's no one inside the firm with the operator scar tissue to diagnose it cleanly.

That's the seat Saturn Five fills. We diagnose the operating infrastructure of your portfolio companies before AI disrupts how they retain customers. We translate findings into EV impact your IC will actually use. And the Apollo methodology is repeatable across portcos — once you've run one, the second is faster, the third is cheaper, and the portfolio-level pattern becomes legible.

THIS IS FOR YOU IF
  • You're doing diligence on a software target and need an independent read on post-contract operating risk
  • You've just closed and need a post-acquisition value plan built around margin and NRR levers, not just GTM bookings
  • You're mid-hold on a portco that's missing the value-creation plan and your default would be a tier-1 engagement
  • You want to assess AI Readiness across the portfolio before the next round of AI-driven disruption hits

"PE operating partner benches are built for GTM and finance. They almost never have the services operating depth to diagnose what's broken after the contract is signed. That's the seat we fill."

WHERE YOU TYPICALLY START
  • Pulse to screen the portfolio (free, 10 minutes per portco)
  • Launch for AI-specific diligence on a single portco
  • Ascend as the standard post-acquisition value-plan engagement
  • Orbit on highest-leverage assets where execution capacity is the bottleneck
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START THE CONVERSATION

Tell us which seat you sit in.

CEO / CXO

Baseline your post-contract layer or extend into execution.

The work that turns post-contract from cost center to enterprise-value engine.

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XVP / FUNCTIONAL LEADER

Build the board-ready case for your function.

Walk into your next board meeting with the math, not the explanations.

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PE / OPERATING PARTNER

Diligence, value plan, or portfolio AI assessment.

Get a clean read on the post-contract operating risk inside your portfolio.

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