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Saturn Five Consulting
  • Home
  • Who We Serve
  • What We Do
  • Success Stories
  • About
  • Our Team
  • Contact
  • Saturn Five Blog Page

Our Team

Tom Clarke

 

Tom Clarke is the Founder and Managing Partner of Saturn Five Consulting, a firm focused on strengthening the post-sale revenue engine inside private equity-backed and growth-stage software companies.


Tom built Saturn Five around a clear pattern observed over 25 years leading global Professional Services organizations: enterprise value is often constrained not by pipeline, but by what happens after the contract is signed.

The post-sale journey — from scoping and implementation through renewal, expansion, and referenceability — is where margin erosion, revenue leakage, delivery bottlenecks, and customer risk quietly accumulate. When execution discipline lags growth ambition, services become a drag on valuation rather than a contributor to EBITDA.


Tom’s career has centered on correcting that imbalance.

He has led global and North American Professional Services organizations with full P&L accountability, executed margin turnarounds, rebuilt delivery operating models, scaled partner ecosystems, and aligned Sales, Services, and Customer Success around predictable implementation velocity and contribution margin expansion.


At Affinaquest, he led a services transformation that restored financial performance and operational discipline within a year. At Blackboard and Transact Campus, he led complex global services organizations through SaaS transitions, M&A integration, and international scaling initiatives — strengthening delivery infrastructure while improving profitability and utilization performance. Earlier at KPMG, he led large-scale enterprise transformation programs that reshaped operating models across major institutions.


Across these roles, the pattern remained consistent:

  • Weak sales-to-services transitions create downstream margin pressure 
  • Poor scoping discipline drives delivery instability 
  • Lack of operational cadence erodes forecasting reliability 
  • Underdeveloped services KPIs obscure value drivers 
  • M&A activity often destabilizes delivery organizations 

Saturn Five was built to address these systemic issues holistically.


Tom works directly with CEOs, CROs, COOs, and private equity operating partners to architect and install scalable operating models that:

  • Improve contribution margins 
  • Increase cash flow velocity 
  • Reduce integration risk 
  • Protect client trust during growth or acquisition 
  • Strengthen renewal and expansion readiness 



Lorin Coles

 

 Lorin Coles is a growth architect and ecosystem strategist who helps professional services and technology organizations convert partnerships into scalable revenue engines and durable enterprise value. 


  Managing Partner – Saturn Five Consulting
As Managing Partner at Saturn Five Consulting, Lorin architects ecosystem strategies that directly reinforce the post-contract client journey. He works with leadership teams to design partner-integrated revenue models, align incentives across Sales and Services, and implement governance structures that ensure alliance-driven growth translates into predictable delivery, retained revenue, and improved services profitability. 


 Most recently, Lorin served as Executive Vice President of Alliances, Channels and Ecosystems at Aprio, where he led global ecosystem strategy and execution. In that role, he designed and institutionalized the firm’s alliance and channel operating model—transforming partnerships into structured growth platforms that generated qualified pipeline, strengthened co-sell discipline, and ensured delivery alignment across complex, multi-party engagements. His work focused on architecting repeatable ecosystem-led growth, not simply managing relationships. 


 Lorin is also the Founder and CEO of Alliancesphere, where he advises executive teams on building high-performance ecosystem strategies. His work centers on designing alliance governance structures, executive sponsorship models, performance accountability frameworks, and operating cadences that convert strategic partnerships into measurable business outcomes. 


 

Earlier in his career, Lorin served as Senior Vice President of Alliances at Scient/iXL, where he built a Gartner-recognized, best-in-class alliance program. Across roles, he has consistently built growth frameworks that integrate Sales, Services, and Partner organizations into unified revenue architectures capable of scaling without eroding delivery quality or margin.


Lorin’s core expertise includes:

  • Ecosystem-led growth architecture 
  • Channel and alliance operating model design 
  • Co-sell governance and revenue accountability 
  • Partner-integrated delivery frameworks 
  • Executive-level ecosystem strategy and alignment



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